LEARN A LANGUAGE

My Role

UX Designer

Storyboarding

My Team

Tools

Figma, Figjam, Adobe Illustrator,

Adobe After Effects, Miro

Duration

4 Months

Problem

Many language learning platforms lack personalization, making it challenging for users to address their individual weaknesses and preferences effectively.

Solution

A collaborative community with AI-assisted tools and a shared study space fosters personalized learning, engagement, and support.

PROJECT OVERVIEW

01

Discover

02

Define

03

Ideate

04

Design

Discover

COMPETITOR ANALYSIS

Duolingo

Visual/Audio Learning

Practice Set Up

Community Space

Reviewing Mistakes

Summary: Stands out for its gamified experience,

strong visual/audio integration, and motivational

system but lacks a vibrant community.

Babbel

Visual/Audio Learning

Practice Set Up

Community Space

Reviewing Mistakes

Summary: It is more professional and structured,
with good review mechanics, but doesn’t engage
users as much with community features or visuals.

Busuu

Visual/Audio Learning

Practice Set Up

Community Space

Reviewing Mistakes

Summary: It maintains balance with a clean design system, a strong community, and solid review practices, but its learning experience lacks interactivity.

EMPATHY INTERVIEWS

  • Especially for language, it should be with a community. They will help you the most to practice and feel included.

    Raymond

  • I prefer to organize my study materials digitally, it's convenient to access and resources from anywhere, and it helps me stay organized.

    Anjo

  • It’s important for to have a visual aids, a pictures can help me better understand and remember the definition of a vocabulary.

    Henry

AFFINITY MAPPING

KEY FINDINGS

More people are visual learners

than auditory or any other forms.

People want to be a part of some sort of community to learn.

Everyone wants to learn based on contexts and not just any words.

People who are already speaking another language are more into learning new ones.

People prefer formal language learning with quizzes and real-world applications.

People want gamified language learning with challenges, rewards, to be engaging and fun.

PAIN POINTS

01.

Users struggle with time management and

motivation,hoping for a community to support

their language learning.

02.

Users need personalized learning experiences that cater to their individual styles, as everyone learns differently.

03.

Users struggle with cluttered study materials, making it hard to find resources that meet their learning needs.

Define

OUR PERSONAS

Travel Trekker

Xingyu Wang - 31

I want motivation and support to

learn a new language, ideally by

making friends to study with and

learn together.

Wisdom Wanderer

Samira Abdi - 26

I want support and guidance to improve my communication skills for different scenarios with personalized practice.

Scholar Student

Nara Sukanaya - 21

I want I want a workspace that helps me organize and streamline my studying by providing the ideal setup.

Based on our in-depth empathy interviews, we developed three comprehensive personas, each with distinct pain points when it comes to language learning. Above is a simplified version to highlight key insights.

USER JOURNEY MAPS

Xingyu

Samira

Naya

We created journey maps for each of our personas to detail the different touchpoints and emotions they experience throughout various scenarios allowing us to enhance the user experience with more specificity.

Ideate

HOW MIGHT WE

How might we shift from the independent learning style to a community-driven and collaborative learning experience?

Study Buddy

How might we disrupt conventional methods to enhance user engagement with learning content, effectively catering to their needs?

Custom Workspace

How might we make learning something new an interactive experience instead of something that’s deemed a bore/chore?

Memrise Mentor

SITE MAP

Study Buddy

Workspace

Memrise Mentor

View All

Design

Feature 01. Study Buddy

MVP ( MINIMUM VIABLE PRODUCT )

Table Stakes

Connect & chat with other users. As well as keeping track of goals & and progress

Differentiators

Share resources with study buddies and have specific notifications targeting users to keep one another on track.

TASK FLOW

Welcome

Placement

Direct Message

Set Goals

Study Board

Human Reminder

Practice

Feature 02. Custom Workspace

MVP ( MINIMUM VIABLE PRODUCT )

Table Stakes

AI-powered assistance with HW. As well as customized flashcards and notes.

Differentiators

Automatic extraction of vocabulary from files. With AI generated content based on users needs.

TASK FLOW

Welcome

Workspace

Custom Courses

Build Courses

Add Courses

Create Flashcards

Convert Materials

Feature 03. Memrise Mentor

MVP ( MINIMUM VIABLE PRODUCT )

Table Stakes

Simulates realistic scenarios for various occasions. While allowing you to customize mentor formality levels.

Differentiators

Analyzes non verbal cues ands provides behavioral feedback. Interactive coaching with real-time guidance and customization.

TASK FLOW

Welcome

Questionnaire

Dashboard

Customization

Generating

Engagement

Feedback